Promotional Coupons

How do I use the promotional coupon code?

The promotional coupon code has to be entered at the final checkout page during your checkout process on 20North.

How many times can I use this promotional Discount Coupon?

Promotional Discount Coupons can be used just once per registered user name.

What is the minimum purchase amount for me to use my Discount Coupon?

Some promotional Discount coupons will have a defined minimum purchase based on the product price and excluding shipping charges and customs duty.

Is there an expiry for a discount coupon?

Some Promotional Discount Coupons will have a defined expiry date and the coupon has to be used before the prescribed date.

Why am I getting the error "This coupon has been used with a pending order and cannot be used right now."?

This might happen if you have failed to complete a payment in an external payment processing website. For example, you apply a coupon and land on Paypal website to pay but fail to complete the payment and return to 20North and try to checkout again by applying this coupon, you will get this error. You will have to wait for 30 minutes to use this coupon.

My Order amount is greater than Rs.2500, but I am still getting this error "To avail this coupon, minimum order amount should be Rs. 2500". Why?

The minimum order amount doesn't include the Shipping & Handling charges and Duty.

My 10% off coupon doesn't reduce 10% off the total. Why?

The coupon is applied to the product price only which does not include shipping & handling and duty.

Can I use the promo code for all orders and all products on 20North?

• Special Orders cannot be purchased using a promotional coupon.
• Promo Coupons cannot be used in conjunction with purchase of products that are marked as " Eligible for Promotions"